Returns & Exchanges
At Zelesta, we want you to be completely satisfied with your home essentials; if you are not happy with your purchase, you can return your items within 30 days of delivery. Please ensure all products are in their original packaging and unused condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags and protective layers are intact to prevent damage during transit.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing